: Customer Comments :

 

Customer Comments

 

Everything just flowed very well. The whole thing was very well explained to us.

 

I think the personal attention to detail was great and the follow up afterwards was fantastic. They guided me through all of the requirements and processes very well. When I collected the car they explained all of the features of the car in detail. I had one before but this was a new model so that was really important.

 

The service was excellent. They have a great personal focus and I was happy with the price I got as well

 

The sales man was very good to deal with and I was very happy with him. His approach was very good and I liked the way he dealt with me throughout the sales process.

 

I phoned O´ Learys and it was one dealer that answered me, and I wasn’t sure what colour Tiguan I wanted, and while he was on the phone to me he was able to tell me what was in the compound and what was available and how long getting particular colours would take. He didn’t push me but encouraged me. My first car was a Volkswagen in 1977 and then went from 1983 to now without a break, I always have had a Volkswagen. I found them very courteous, he got back to me when he said he would. We did a deal, he told me it would be ready on the day. I’ve also received calls from them asking was I ok. It was just a very positive experience with a great follow up. I’ve been to other dealerships but they had the best follow up.

 

The salesman was very helpful. He went through everything with us and even came on the test drive. They were very informative and very helpful.

 

I was very happy with every aspect of the sale.

 

I arrived on a very bad evening and was greeted very pleasantly and made very comfortable. Everything was very straightforward, I had no doubt in my mind once we were finished that this was where I wanted to buy the car.

 

They were very straight forward. I was happy with the information they gave me about the new car.

 

The salesperson’s mannerisms and approach was excellent. I can find visiting garages a little bit uncomfortable as a woman but there was nothing like that at all here.

The salesman was very approachable and friendly.

 

The courtesy they showed me was good. The man I dealt with was a top class salesman, he was very good. He made you feel nice and comfortable and very relaxed during the test drive. He asked if I had any questions on the performance of the car. So it was all very good.

 

 
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